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Do Teams call keep ringing continuously even after answering? Do you have to decrease the volume every single time? Well, if the answer is yes, there are two things that you need to know, you are not alone, and we got your back. In this article, we will see what to do when Teams call keeps ringing continuously even after answering it.
Why do my Teams call just keep ringing?There are various reasons why Teams call keeps ringing, however, two of the most important are a bad Internet connection and the call itself. Therefore, it’s necessary to have a stable Internet connection and sometimes, ending the call and starting a new one also solves ringing problems. However, a lot of time, this also does not help much, hence we are going to see some possible solutions.
Fix Teams call keeps ringing continuously even after answering
Disable Teams call forwarding
Delete cache files
Repair or Reset MS Teams
Reinstall MS Teams
Let’s get started.
1] Disable Teams call forwardingCall forwarding helps us to redirect or forward incoming calls. As per the complaints, there is a bug with call forwarding in Teams. It keeps on ringing and prompting the user to pick up the call if the feature is enabled. Since, we are facing the same issue, our best shot is to disable this feature from MS Team’s settings.
Select Don’t forward.
After enabling the settings, reboot your computer and check if the issue is resolved. Hopefully, the issue will not persist.
2] Delete cache filesSelect all the files related to Teams. They are stored in tmpfolder, blob_storage, cache, GPUcache, databases, and local storage folders. Make sure to delete the contants of these folders and not the folder itself. Once done, restart your computer and check if the issue is resolved.
3] Repair or Reset MS TeamsRepairing MS Teams will repair corrupted Teams files if found. We are going to do the same through the Windows Settings, and in case, repairing doesn’t work, we need to reset MS Teams to get rid of any misconfigurations that may have been triggering this issue. To do the same, follow the steps mentioned below.
You will have to setup your app again, but it will resolve the issue for you.
4] Reinstall MS TeamsSometimes doing all the above solutions is not enough, and the problem can only be solved by installing a fresh copy of the app. This replaces all the corrupted program files, settings, and so on. To reinstall MS Teams, follow the steps prescribed below:
Finally, follow the on-screen instructions to complete the uninstallation process.
After removing Teams completely, go to Microsoft Store and download the Microsoft Teams app. Log in to the account, and hopefully, ringing calls won’t be a concern anymore.
Read: Microsoft Teams chat messages not showing up.
How do I stop my Teams from ringing when I already call?Apart from the solutions mentioned above, we can also select Microsoft Teams’ Do not disturb option. This will help us in avoiding getting disturbed during important meetings and calls.
Read: Audio cuts off automatically during a call in Microsoft Teams.
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